State Farm® Insurance Agent Alex Thigpin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tabitha Barnes
December 20, 2024
"Matt was such a pleasure to work with, I always enjoyed our conversations also."
Courtney Archer
December 19, 2024
"Matt was incredible and helped to cut my monthly payment by almost $70! Thank you State Farm!"
Michelle Hernandez
December 17, 2024
"The agent is wonderful to work with. Very easy to talk to. They offer great advice"
Dario Carlos
November 26, 2024
"Austin has been a rockstar with handling our policies! Definitely gained our business. 10/10 would recommend"
"Thank you for the awesome review! We’re thrilled to hear that Austin has been a rockstar in handling your insurance. We truly appreciate your recommendation and are so glad to have earned your business! If you ever need anything else, we’re here for you!"
Brittany Lyle
November 26, 2024
"Always courteous and helpful!! Highly recommend!"
"Thank you for the great review! We’re so happy to hear that you’ve had such positive experiences with our team. Your recommendation means a lot to us! If you need anything else, we’re always here to help!"
Johnny Dyal
November 20, 2024
"Very polite and understanding my needs, thanks."
"Thank you for your kind words! We’re glad to hear our team was able to understand and meet your needs. If there’s anything else we can assist you with, don’t hesitate to reach out!"
April Abney
November 4, 2024
"Every time I need something, Austin Stone is there. I couldn’t imagine not having him to go to when I have insurance needs."
"Thank you for the wonderful feedback! We’re so glad Austin has been there for you whenever you need him. His dedication to assisting with your insurance needs truly makes a difference. We appreciate your trust and look forward to continuing to serve you!"
James Foskey
November 1, 2024
"Nice customer service and very respectful"
"Thank you for your kind words! We’re so glad to hear you had a positive experience with our team. Providing respectful and helpful service is always our goal. We look forward to assisting you again in the future!"
Loretta Trawick
October 29, 2024
"Matt was courteous and very helpful. Worked extensively to get my policies approved. Will recommend him to other family and friends for sure."
"Thank you for sharing your experience! Matt’s dedication and hard work truly make a difference, and we’re thrilled to hear he provided such great service. Your recommendation means so much to us, and we’re here whenever you, your family, or friends need assistance!"
Damien Morris
October 17, 2024
"Alex and his team are very responsive and eager to help. I highly recommend them for your insurance needs."
"Thank you for the kind words and recommendation! We’re so glad you had a great experience with the team. Providing responsive and helpful service is always our priority! If there’s anything else you need, we’re here to help."
Teresa Hodge
October 3, 2024
"Matt is great"
"Thank you for the compliment! We're glad to hear that Matt has made a great impression. He’s a valued member of our team, always ready to assist with any insurance needs. If there’s anything else we can do for you, don’t hesitate to reach out!"
Angela Walker
September 25, 2024
"Katrina was extremely helpful with my policy rates. I am grateful for the professionalism she displayed. Thank you!"
"Thank you for your kind words! We’re thrilled to hear that Katrina was able to provide the professionalism you deserve. Your satisfaction is our priority, and we’re grateful for the opportunity to serve you. If you need anything else, feel free to reach out—we’re always here to help!"
Zachary Burrell
September 21, 2024
"Matt made the insurance process efficient and easy while finding great pricing and coverage. I would definitely recommend."
"Thank you so much for your feedback! We're thrilled to hear that Matt made the insurance process efficient and straightforward while securing great pricing and coverage for you. We appreciate your recommendation and look forward to continuing to support your insurance needs!"
Brianna Evans
September 13, 2024
"Fuller was super helpful with our home and auto insurance needs. We really appreciated the service he provided and look forward to working with him in the future."
"Thank you for your kind words! We're glad to hear that Fuller was super helpful with your home and auto insurance needs. We truly appreciate your trust and look forward to continuing to assist you in the future!"
Greg Pannell
September 12, 2024
"Fuller, is a great agent. Took time to explore options and get me great rates and coverage to protect my assets."
"Thank you for your wonderful feedback! We're happy to hear that Fuller took the time to explore options and helped you find great rates and coverage to protect your assets. We're grateful for your trust and will continue to be here for any future insurance needs!"
carol story
September 1, 2024
"State Farm has an Awesome Staff. They're always there to help with anything. Alex Thigpen 2 thumbs up!!"
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our State Farm team. We're always here to help with anything you need, and your feedback means the world to us."
Joanna Williams
August 13, 2024
"Awesome experience. Was able to save me alot of money! I was also able to bundle policies together that i had no idea I could even afford. Made it very simple and easy !"
"Thank you for your awesome feedback! We're thrilled we could help you save money on your insurance in a way that’s both affordable and easy. Your satisfaction is our top priority, and we're here whenever you need us!"
Tamara Valentin
August 13, 2024
"Austin was very helpful in finding me the best quote! I was able to switch companies in minutes and save some money!"
"Thank you for sharing your experience! We're glad Austin could help you find the best quote and make the switch quickly while saving you money. We appreciate your trust and are here if you need anything further!"
D Magerkurth
August 7, 2024
"Katrina deserves more than 5 stars. Great Rep and a plus for any company. Intangible PR skills, you can’t teach that. You either have it or you don’t."
"Thank you so much for your glowing review! We're thrilled to hear that Katrina's skills made such a positive impact. She's truly a valuable asset to our team, and we appreciate your kind words. If you need anything, we're here to assist!"
Antonio Henderson
August 6, 2024
"Great experience and will tell other about State Farm"
"We really appreciate that, Antonio! Thank you for taking the time to leave us a review. We look forward to continuing to be your choice for insurance. "
csrjr1023
July 31, 2024
"Great experience anytime I call for changes"
"Thank you for sharing your experience! We're glad to hear that every call for changes has been great. We're always here to help, and your satisfaction is our priority!"
Edward Heeter
July 25, 2024
"They are the best very cheerful and helpful wish I knew all their names"
"Thank you so much for your kind words! We're glad to hear our team has made a positive impression. We take pride in being cheerful and helpful, and your feedback means the world to us. If there's anything else we can do for you, don't hesitate to reach out!"
Cathy Andrews
July 22, 2024
"Associates here are very helpful."
"Thank you for your kind words! We're thrilled to hear that our State Farm team was able to assist you effectively. Your satisfaction is our top priority!"
Yasmond Matthews
July 19, 2024
"My agent was amazing and helped me to understand everything that I needed to know about my policy."
"Thank you for your feedback! We're delighted to hear that we provided you with such a clear and helpful explanation of your policy. We're here to ensure you have all the information you need!"
Terry Sauerhoefer
July 19, 2024
"I have been with State Farm Ins. for years, and idc how upset or pleasant I am, agent, Alex Thigpen in Byron Ga, has an incredible staff. Trust me, I have put their patience to the test quite a few times. Katrina had the misfortune of listening to me yack today. She has very soothing, sweet voice. Each time I call, she does her best to make sure I'm getting every discount they offer. Every now and then, I'll shop around for a better rate. ( pssstt don't tell her. ) Hand to God, I can't get a rate as low as what I have now. The majority of the insurance company gave me a quote on just my car, and it is ALWAYS more than my home ins and car combined! They offer a program that helps you become a better driver, and save money, Drive Safe. I realize many of you feel like "big brother is watching you" but this little gadget has made.me MORE conscious of how I drive! Anddddddd, I save an average of $140 to $160 for a 6 month period. When my mother drives my car, ( she has a bit of a lead foot upon take off ) I make sure she knows I have Drive Safe watching her.; not that is matters to old led foot. Between Katrina and Drive Safe, you can't go wrong. Call that little sweetie today and see if she can help you save money and become a better driver!"
"Thank you for your heartfelt review! We're thrilled to hear about your positive experiences with our State Farm team, especially Katrina. It's wonderful to know she provides excellent service and helps you secure the best discounts. We're also glad to hear that our Drive Safe program has positively impacted your driving and savings. Your loyalty and feedback are greatly appreciated. We'll be sure to keep working hard to maintain your trust and satisfaction."